Houston Veterinary | Houston Appointment Policies | TX | Bay Glen Animal Hospital |

To allow ample time for all patients and scheduled surgical procedures, we see our clients and patients by appointment. Walk-in clients will be seen when necessary and as time allows. Emergency cases shall always receive top priority, followed by patients with previously scheduled appointments. For this reason the occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each patient on time. When you visit our hospital and if there is a wait, we want to thank you in advance for your patience and understanding.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and new encounters with other pets.

For these reasons, and for the safety of your pet, it is important that you properly restrain your pet both inside and outside of our hospital.

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the parking area, the waiting area, and the exam room.

All cats must be presented in an appropriate cat carrier or on a leash.

Birds must be in a cage or box and not held or displayed in the waiting area. If you will need help in carrying an animal into the clinic, ask the front office staff for assistance on arrival. They will have an assistant aid you.