VETERINARY TECHNICIAN / VETERINARY NURSE

Are you looking for an employment opportunity in a positive work environment where high-quality patient care and exceptional customer service are valued? Do you want to work in a hospital setting with state-of-the-art equipment and facilities as well as a team of caring medical professionals? Are you seeking an opportunity that encourages professional growth and increased responsibility? If so, then Bay Glen Animal Hospital is looking for YOU!

Duties: Interact with doctors, other vet team staff members and clients to provide high quality patient care for a four-doctor AAHA small animal hospital. Responsibilities and duties include: patient nursing care, client communication, anesthesia, dental therapy, surgical patient monitoring, radiology, ultrasonography imaging, in-house blood chemistry laboratory equipment.

• Two year prior employment history in same or similar position
  
• Full Time position
  
• Rotating Weekend Schedule
  
• Compensation is commensurate with experience
  
• Benefit Package Includes:
  
  • Employer Sponsored Health Care Plan
    
  • Optional Dental and Vision Care Plans
    
  • 401k Retirement Plan
    
  • Paid Vacation
    
  • Paid Sick Leave
    
  • Holiday Pay
    
  • Discounted Veterinary Care
    

Customer Care Representative

Job Purpose:
Front line client communication representative for busy small animal veterinary practice. Provides initial client phone contact, scheduling, client greeting, checkout and collection of payment.

Duties:

• Greet and welcome clients & answer general pet care questions
  
  
• Answer phone calls, schedule appointments, and maintain accurate patient records.
  
  
• Process over the counter transactions, filing of medical records and assist in all areas of client communication.
  
  
• Inform clients of financial policies and collect fees.
  
  
• Resolves customer service issues by identifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  
  
• Contributes to team effort by accomplishing related results as needed and in monthly staff and team meetings
  

Benefits:
Health Care, Retirement Program, Vacation, Sick/Personal Leave, Uniforms.

Skills/Qualifications:
Customer service, excellent communication skills, quality focus, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing information, multi-tasking.

Click here to download our employment application.